Customer Service Office

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Welcome to the City of Ocala's Customer Service Center.  Here we like toLocal Simple Style

For your convenience, a drive-up Municipal Services Payment Drop Box is now located on the Fort King Street side of City Hall directly next to the FedEx Shipment box. 

Ocala Electric Utility (OEU) is offering many ways to pay your bill.   

If you would like to apply for new service, transfer your current service or stop services, click here.

Are you looking for information about your account? Perhaps you would like an explanation of your bill or would like additional information about the services OEU provides? For this and other useful information about your account, follow this link. If you would like to be connected to our Public Education page, click here.

To report a problem or power outage, follow this link.

Office Closed - Employee luncheon