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News & Information


System Malfunction 
Article Posted: 7/19/2016 9:53:18 AM
Ocala Electric Utility had  an unforeseen system malfunction early this morning affecting a small number of auto disconnect customers.  We apologize for any inconvenience this may have caused

Customer Appreciation Day 
Article Posted: 4/26/2016 11:01:49 AM
Ocala Utility Services will host a Customer Appreciation Day Friday, May 13 at the Downtown Square from 6 to 8 p.m. This event will be held in collaboration with Public Utilities Week happening Sunday, May 8 through Saturday, May 14.

OUS Celebrates New Payment Kiosk 
Article Posted: 4/26/2016 10:55:53 AM
Ocala Utility Services will celebrate the installation of its newest utility payment kiosk at Paddock Mall, Marion County’s only climate-controlled family friendly shopping destination, on April 29 from 11 a.m. – 1 p.m. City of Ocala officials will be in attendance for the ribbon-cutting and to greet shoppers in The Food Court where the new kiosks is located.

Utility Scam Targeting Utility Customers 
Article Posted: 3/1/2016 2:07:45 PM
Individuals and businesses have reported receiving telephone calls that claim their electricity will be turned off within hours unless they make an immediate payment over the phone. OUS will never call its customers demanding payment using any prepaid cards or debit cards. OUS also does not cut power to businesses after hours. If customers believe there is a problem with their account, they are encouraged to call 352-629-2489.

Why am I seeing Osmose Utilities Services near my home? 
Article Posted: 2/26/2016 12:32:31 PM

Why am I seeing Osmose Utilities Services near my home?     Our goal is to provide our customers with the best reliable electric service .  To do this, we need to ensure that our wood utility poles are in good


Payment Kiosks Available in March 
Article Posted: 2/26/2016 8:02:16 AM

  Ocala Utility Services customers will have a new way to pay their utility bills starting Tuesday, March 1.


Pre-cautionary Boil Water Notice 
Article Posted: 2/23/2016 12:17:34 PM

 This Boil Water Notice applies to the following addresses: Between SE 17th Street north to SE 16th Street and between SE 11th Avenue and SE 22nd Avenue. 


Customer Service Office Drive Through is Closing 
Article Posted: 1/13/2016 8:28:12 AM
The Customer Service Office drive through will be closing  beginning February 1, 2016 until further notice to accommodate railroad and roadway repairs. We apologize for any inconvenience and appreciate your understanding 

Energy-Saving Trees 
Article Posted: 1/11/2016 9:12:56 AM

Save up to 20 percent on summer energy bills by planting trees! Starting Friday, Jan. 15, Ocala Utility Services will be partnering with the Arbor Day Foundation to help reduce energy use. Energy-Saving Trees is a free project to plant trees on your property.http://energysavingtrees.arborday.org/#Home  


Double Rebates January 2016 
Article Posted: 12/31/2015 1:28:38 PM

Ocala Utility Services customers can ring in the new year with double the savings on their utility bills. Current customers will be eligible to earn double Energy Star Rebates Jan. 1 to 31, 2016. 


Utility Scam Targeting Customers 
Article Posted: 11/23/2015 3:11:01 PM

 Ocala Utility Services is warning customers about a bill payment scam that is targeting utility customers.   


Solar Survey 
Article Posted: 11/23/2015 11:05:33 AM

 Ocala Electric Utility is a community-owned, hometown utility.  We appreciate you taking part in this important survey.  With the growing use of solar energy, we need your thoughts and opinions to better serve you in the future.  Be assured, all answers you provide will be kept in the strictest confidentiality.   



Recent Facebook Claims 
Article Posted: 10/20/2015 7:52:59 AM

We have noticed on Facebook recent claims of overcharging or reimbursement on individual utility bills by Ocala Utility Services.   This is not an accurate statement towards our customers.  If you see this as a shared status/posting please disregard. All notices will be posted on our website for future verification.


OEU’s Revised Renewable Energy Rate Tariff 
Article Posted: 9/22/2015 9:39:07 AM
We are excited to announce that on September 3, 2015, the Ocala City Council approved a revised Renewable Energy Rate Tariff that will go into effect October 1, 2015.

Utility Scam Targeting Ocala Utility Services Customers 
Article Posted: 7/9/2015 2:29:20 PM


Ocala Utility Services (OUS) is warning consumers about a bill payment scam that is targeting utility customers.




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About Us

Over 100 years ago the citizens and leaders of Ocala recognized the need for infrastructure to drive growth and development in the community. With a lack of electricity to provide the needed spark, they decided to take the power into their own hands and started what was then known as the Ocala Electric Utility. In the mid 1990’s the Telecommun- ications division was added to allow the citizens to continue driving the growth and development by providing a comprehensive network of fiber optics throughout the city.  And in 2008 the city’s water and sewer  department became part of what is now known as Ocala Utility Services ...  Read More