The city of ocala recently opened its new call center and introduced a local one-call service number:
Dial 911 for Emergencies
The call center and new number are designed to provide a quick and convenient tool for citizens to get in touch with city government.
By calling one number, citizens will be able to avail themselves of virtually any City of Ocala service. From reporting potholes to clarifying utility bill charges, citizens will be able to conduct business with a single call.
The calls go to the new call center where specially trained staff handle service requests and answer questions. Staff members have been training in various departments and are prepared to respond to a wide range of service requests. The center is located in the Citizen Service Center, 201 SE 3rd Street.
If callers still need to talk to someone in a particular office, they will be put right in touch.
The new number is not intended to be used for emergencies. In those cases, citizens still should call 911.
|Barnes, Cynthia||Public Information Officer, Ocala Police Department||Public Communication Office||(352) 369-7131|
|Guinn, Kent||Mayor of Ocala||City Council|
|Hilty, James||City Council Member||City Council|
|Lopez, Ashley||Public Information Office, Ocala Fire Rescue||Public Communication Office|
|Malever, Brent||City Council Member||City Council|
|Musleh, Jay||City Council Member||City Council|
|Pope, Janie||Manager, Office Of Marketing And Public Communication||Public Communication Office||(352) 401-3980|
|Rich, Mary||City Council Memebr||City Council|
|Wardell, Matthew||City Council Member||City Council|