Payment Information

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We offer many different ways to pay! 

**For pending disconnects on traditional or commercial accounts, pay via Invoice Cloud
**For pending disconnects on Pre-Paid accounts, pay via Money Gram or Fidelity Express

Online Payments

MyUsagelogoInvoice Cloud in cloud

 

 

 

Pre-Paid customers, click here to view the MyUsage.com webpage and access your account.

Traditional customers, to register for paperless billing and pay your bill, click here.

              • By creating an account and scheduling payments in our Automatic Payment Program
              • Using our pay by text option
              • Or with a one-time online payment

Payments can also be made using our Automated Phone System by dialing 844-286-1785.

Payments made via credit card will incur a convenience fee of $4.75 ($5.25 via IVR), with a maximum of $500 per transaction. MasterCard, Visa, American Express and Discover are accepted. Electronic checks are free online and via the payment kiosks with no maximum. A $0.50 convenience fee is charged for e-check payments made via the automated phone system. 

OUS accounts can also be paid at any one of the local MoneyGram, Fidelity Express, Western Union or Amscot locations. Simply click on the desired entity and you will be directed to their website for information on how to find the nearest agent location.

Payment Kiosks

Accepting cash, checks and credit cards are now located at the following locations:

City of Ocala Customer Service Office – 201 SE 3rd St.
            Kiosk available outside 24/7
            Kiosk available inside Monday through Friday from 8 a.m. to 5 p.m.

Paddock Mall – 3100 SW College Rd.
            Kiosk available inside the Food Court area during normal operating hours

Marion County Public Library – 2720 E Silver Springs Blvd.
            Kiosk available inside during normal operating hours

Citgo “Wayne's Kitchen” – 1211 NW 10th St.
            Kiosk available inside during normal operating hours

Paperless Billing

Invoice Cloud is the answer for OUS customers who wish to automate their billing and payment processes, use electronic devices, or go paperless. Payments made via these methods are credited to your OUS account the same day.

 

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