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The power is in your hands!

The services provided by the city include electric, water, sewer, storm water, solid waste, fire services, and yard lights.  These services are provided to customers within the Ocala city limits.  However, some services are provided to customers outside the city limits.  Our friendly customer service representatives will assist with establishing or cancelling service, billing inquiries, payment arrangements, etc. 


For more information, please contact the Citizen Call Center at (352) 629-CITY(2489)

To apply for service, please visit our Citizen Services Center 201 SE 3rd St.

Monday - Friday from  8:00am - 5:00pm

Or you may fax the information to (352)629-1381, Attn: Service Applications.


What you will need

  • Service Application. 
  • The complete physical address.
  • Proof of residency. (lease, rental agreement, etc.)
  • Effective date of service. (new installations will require more time)
  • Billing Address if different than physical address.
  • Daytime telephone number.
  • Social Security Number.
  • Copy of your Driver's License.
  • Signature
  • Owner occupied:  deposit of 2 times the average monthly bill unless proof of good credit payment history with other utilities is provided. Non-owner occupied:  deposit of 2 times the average monthly bill.            
    Select Service Start Type

About Us

Over 100 years ago the citizens and leaders of Ocala recognized the need for infrastructure to drive growth and development in the community. With a lack of electricity to provide the needed spark, they decided to take the power into their own hands and started what was then known as the Ocala Electric Utility. In the mid 1990’s the Telecommun- ications division was added to allow the citizens to continue driving the growth and development by providing a comprehensive network of fiber optics throughout the city.  And in 2008 the city’s water and sewer  department became part of what is now known as Ocala Utility Services ...  Read More