Pay My Bill
We offer many different & convenient ways to pay!
OCALA UTILITY SERVICES – NEW UTILITY BILLING SYSTEM
Effective October 1, 2013, the City of Ocala Utility Services transitioned to a new software system for utility billing. As part of the transition, the customer account numbers have changed. In order to access your account and pay your bill, you will need to contact customer service to obtain your new account number at (352)629-CITY. Any customer who notices a change in the bill such as credits or totals that they cannot understand are also urged to contact the customer service office. We will keep you informed on the status of the new billing system as progress is made toward resolving these issues. We apologize for any inconvenience that this transition has caused. We appreciate everyone’s patience as we work through this software transition.
Click here to pay with Mastercard, Visa, American Express, Discover & Electronic Check
Automated Phone System
Click here to be redirected to the MoneyGram website where you can search for a list of agent locations in the Ocala area.
If you are enrolled in Pay As You Go, please use this option for immediate posting of payment!
OUS biller code: 8837
Click here to be redirected to the Fidelity Express website where you can enter your zipcode or address to find the nearest agent location.
Click here to be redirected to the Western Union website where you can search for a list of agent locations in the Ocala area.
Automatic Debit Program
You can have your monthly municipal services statement automatically debited from your account each month. If you're interested, please fill out this form and mail it to us or bring it by our Citizen Service Center.
Customer Service Call Center
Monday through Friday
8:00am - 5:00pm
PO Box 30749
Tampa, FL 33630-3749
Make checks payable to: Ocala Utility Services
Citizen Service Center
201 SE 3rd Street - 1st Floor
Ocala, FL 34471-2174
After hour drop boxes are located in front of the building, and at the drive thru. The payments are picked at 8:30am and 2:00pm Monday - Friday (excluding holidays) and processed the same day.
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