HomeMy AccountNew CustomersConservationReport a ProblemPublic EducationQ&A
This is an example of a HTML caption with a link.

Pay My Bill

We offer many different & convenient ways to pay!


OCALA UTILITY SERVICES – NEW UTILITY BILLING SYSTEM

Effective October 1, 2013, the City of Ocala Utility Services transitioned to a new software system for utility billing. As part of the transition, the customer account numbers have changed. In order to access your account and pay your bill, you will need to contact customer service to obtain your new account number at (352)629-CITY. Any customer who notices a change in the bill such as credits or totals that they cannot understand are also urged to contact the customer service office. We will keep you informed on the status of the new billing system as progress is made toward resolving these issues. We apologize for any inconvenience that this transition has caused. We appreciate everyone’s patience as we work through this software transition.


 

Online 

 

Click here to pay with Mastercard, Visa, American Express, Discover & Electronic Check 

MoneyGram 


 

Automated Phone System

 

(352)629-8216

 


 

MoneyGram

 

Click here to be redirected to the MoneyGram website where you can search for a list of agent locations in the Ocala area.

If you are enrolled in Pay As You Go, please use this option for immediate posting of payment!

OUS biller code: 8837

 MoneyGram 


 

Fidelity Express

 

Click here to be redirected to the Fidelity Express website where you can enter your zipcode or address to find the nearest agent location.

 


 

Western Union

 

Click here to be redirected to the Western Union website where you can search for a list of agent locations in the Ocala area.

 


 

Automatic Debit Program

 

You can have your monthly municipal services statement automatically debited from your account each month. If you're interested, please fill out  this form  and mail it to us or bring it by our Citizen Service Center.

 


 

Customer Service Call Center

 

(352)629-2489
Monday through Friday
8:00am - 5:00pm


 

By Mail

 

PO Box 30749
Tampa, FL 33630-3749

Make checks payable to: Ocala Utility Services


 

Citizen Service Center

 

201 SE 3rd Street - 1st Floor
Ocala, FL 34471-2174

After hour drop boxes are located in front of the building, and at the drive thru. The payments are picked at 8:30am and 2:00pm Monday - Friday (excluding holidays) and processed the same day.

 

 


View Larger Map

About Us


Over 100 years ago the citizens and leaders of Ocala recognized the need for infrastructure to drive growth and development in the community. With a lack of electricity to provide the needed spark, they decided to take the power into their own hands and started what was then known as the Ocala Electric Utility. In the mid 1990’s the Telecommun- ications division was added to allow the citizens to continue driving the growth and development by providing a comprehensive network of fiber optics throughout the city.  And in 2008 the city’s water and sewer  department became part of what is now known as Ocala Utility Services ...  Read More