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Pay My Bill 


**For pending disconnects on traditional or commercial accounts, pay via Invoice Cloud    
**For pending disconnects on Pay As You Go accounts, pay via Money Gram or Fidelity Express  

Invoice Cloud is the answer for OUS customers who wish to automate their billing and payment processes, use electronic devices, or go paperless.  Payments made via these methods are credited to your OUS account the same day.   

Payment Kiosks (accepting cash, checks and credit cards) are now located at the following locations: 

• City of Ocala Customer Service Office 201 SE 3rd St.
    o Kiosk available outside 24/7
    o Kiosk available inside Monday through Friday from 8 a.m. to 5 p.m.

• Paddock Mall – 3100 SW College Rd.
    o Kiosk available inside the Food Court area during normal operating hours

• Marion County Public Library – 2720 E Silver Springs Blvd.
    o Kiosk available inside during normal operating hours

 Citgo “The Spur” – 1211 NW 10th St.
    o Kiosk available inside during normal operating hours

Online payments can be made: 

• By creating an account and scheduling payments in our Automatic Payment Program
• Using our pay by text option
• Or with a one-time online payment

Payments can also be made using our Automated Phone System by dialing 844-286-1785. 

Payments made via credit card will incur a convenience fee of $4.75 ($5.25 via IVR), with a maximum of $500 per transaction.  MasterCard, Visa, American Express and Discover are accepted.  Electronic checks are free online and via the payment kiosks with no maximum.  A $0.50 convenience fee is charged for e-check payments made via the automated phone system.  

Pay As You Go customers, click here to view the MyUsage.com webpage and access your account.  

OUS accounts can also be paid at any one of the local MoneyGram, Fidelity Express, Western Union or Amscot locations.  Simply click on the desired entity and you will be directed to their website for information on how to find the nearest agent location.

About Us

Over 100 years ago the citizens and leaders of Ocala recognized the need for infrastructure to drive growth and development in the community. With a lack of electricity to provide the needed spark, they decided to take the power into their own hands and started what was then known as the Ocala Electric Utility. In the mid 1990’s the Telecommun- ications division was added to allow the citizens to continue driving the growth and development by providing a comprehensive network of fiber optics throughout the city.  And in 2008 the city’s water and sewer  department became part of what is now known as Ocala Utility Services ...  Read More